This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

the following page works on Firefox 6.0.2 by I can't get all the way to the bottom on Firefox 8.0.1 :http://www.wadematthews.info/Wade_Matthews/On_the_Road_in_Argentina.html

  • 4 antwoorde
  • 2 hierdie probleem
  • 5 views
  • Laaste antwoord deur KittyMatthews

KittyMatthews
KittyMatthews
more options

On my Macbook running Firefox 6.0.2 with OSX 10.5.8, I can see the webpage perfectly and read the article all the way to the bottom. But on my iMac running Firefox 8.0.1 with OSX 10.6.8 the page seems to come up correctly, but I can't read all the way to the bottom. I simply won't scroll down that far. On the same computer, it will do so in Safari.

On my Macbook running Firefox 6.0.2 with OSX 10.5.8, I can see the webpage perfectly and read the article all the way to the bottom. But on my iMac running Firefox 8.0.1 with OSX 10.6.8 the page seems to come up correctly, but I can't read all the way to the bottom. I simply won't scroll down that far. On the same computer, it will do so in Safari.

Gekose oplossing

Reset the page zoom on pages that cause problems.

If you have increased the minimum font size then try the default setting "none" as a high value can cause such issues.

  • Firefox > Preferences > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow websites to choose their fonts.

  • Firefox > Preferences > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"
Lees dié antwoord in konteks 👍 0

All Replies (4)

Tim
Tim
more options

WFM on Mozilla/5.0 (Windows NT 5.1; rv:11.0a1) Gecko/20111206 Firefox/11.0a1 ID:20111206031117

Maybe Mac only?

Can you scroll all the way down if you start Firefox in Safe Mode? https://support.mozilla.com/en-US/kb/Safe%20Mode

KittyMatthews
KittyMatthews Vraag-eienaar
more options

Hi. Thanks for helping! When I start firefox in safe mode and try to pull up the webpage, I get: a different webpage saying: This page is generated by Parallels Plesk Panel, the leading hosting automation software. You see this page because there is no Web site at this address.

I know this isn't true because it's my webpage and it comes up perfectly on my other mac with an earlier operating system. It also comes up on this mac in Safari. I don't know what to think.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

Reset the page zoom on pages that cause problems.

If you have increased the minimum font size then try the default setting "none" as a high value can cause such issues.

  • Firefox > Preferences > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow websites to choose their fonts.

  • Firefox > Preferences > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"
KittyMatthews
KittyMatthews Vraag-eienaar
more options

Thanks very much, Cor-El. Your suggestions worked perfectly!