''recent changes to Hotmail not the XP monthly update...'' It was clear. PLEASE DON'T SPLIT YOUR QUESTION. I think that your question was clear, but it does no good starting another question the question you asked is at https://support.mozilla.com/en-US/questions/905048 and is waiting on a solution once someone sees the situation has been corrected or something changed better/worse by Microsoft who run both Hotmail and MSN. You can amend your question there, with the "Edit this post" rather than replying to the thread if you think your question was not clear.