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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

cannot open the top of my web pages in anything i open, banking facebook, web pages

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  • Laaste antwoord deur cor-el

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'when i open my web pages and want to search in facebook, or any web page it wont let me, i cant do any bank transfers or bpay or log out of a web page

'when i open my web pages and want to search in facebook, or any web page it wont let me, i cant do any bank transfers or bpay or log out of a web page

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Recently both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
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That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).