This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes bei "Speichern unter"

  • 2 antwoorde
  • 7 hierdie probleem
  • 9 views
  • Laaste antwoord deur Herbert.Dejon

more options

Firefox stürzt ab, auch im abgesicherten Modus, wenn ich "Speichern unter" eingebe und dann einen anderen Ordner als den Standard-Ordner auswähle. Fehler auch nach Neuinstallation 9.01

Firefox stürzt ab, auch im abgesicherten Modus, wenn ich "Speichern unter" eingebe und dann einen anderen Ordner als den Standard-Ordner auswähle. Fehler auch nach Neuinstallation 9.01

Gekose oplossing

The crash report shows a file GenOleDBU.ocx as the cause. Such an .ocx file extension is usually used by ActiveX controls for IE and not by Firefox.
What is the location of that file?

See:


Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

Lees dié antwoord in konteks 👍 2

All Replies (2)

more options

Gekose oplossing

The crash report shows a file GenOleDBU.ocx as the cause. Such an .ocx file extension is usually used by ActiveX controls for IE and not by Firefox.
What is the location of that file?

See:


Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

more options

Die Datei "GenOleDBU.ocx" war im Programmordner von "Gen-Profi". Ich habe die Datei gelöscht und das Programm deinstalliert. damit Fehler behoben. Vielen Dank für die Hilfe