This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I log into my yahoo mail, I also log into messenger and chat via there, but the last two days I can't get my IM window to come up. It says Java script on the left corner, but I check those settings and they are on. So what else could be the problem?

more options

My contacts list comes up, but when I click on the person's name I want to chat with, the IM boxes doesn't pop up like it used to. I checked java script and that is on, I even opened up I.E. logged into my email, clicked on a name, and what you know, the IM box popped up and I can chat. So what is the problem here?

My contacts list comes up, but when I click on the person's name I want to chat with, the IM boxes doesn't pop up like it used to. I checked java script and that is on, I even opened up I.E. logged into my email, clicked on a name, and what you know, the IM box popped up and I can chat. So what is the problem here?

All Replies (1)

more options

Its known issue, see;

please open a bugzilla account and add your email in cc list if you want to follow the bug? Someone having the problem, but when he upgrade Java runtime, his poblem was fixed, make sure your JRE has been up to date? Also maybe this bug is fixed in nightly?