This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox has memorized an incorrect user name for a web site. It refuses to forget it and corrects my entries to the incorrect one, preventing me from signing into the website

  • 2 antwoorde
  • 17 hierdie probleem
  • 2 views
  • Laaste antwoord deur DebiAnn

DebiAnn
DebiAnn
more options

I wrote the screen name incorrectly. I wrote squidqueen instead of Squidqueen. Firefox remembers squidqueen and when I try to log in as Squidqueen it autocorrects to squidqueen (lower case s, rather than capital S) . I have cleared history and cookies and the browser cache. The part that I believe needs to be cleared is "form and search history" However, that line is greyed out and I cannot mark it to clear.

I wrote the screen name incorrectly. I wrote squidqueen instead of Squidqueen. Firefox remembers squidqueen and when I try to log in as Squidqueen it autocorrects to squidqueen (lower case s, rather than capital S) . I have cleared history and cookies and the browser cache. The part that I believe needs to be cleared is "form and search history" However, that line is greyed out and I cannot mark it to clear.

Gewysig op deur DebiAnn

Gekose oplossing

Hi DebiAnn,

Try going to Tools > Options > Security and then click on Saved Passwords. From there, you will be able to see all the websites that you have saved passwords for. You can delete that entry from the list and you should be good to go.

You should read the Password Manager Knowledge Base article for more information on this really powerful tool.

Hopefully this helps!

Lees dié antwoord in konteks 👍 3

All Replies (2)

Matt_G
Matt_G
more options

Gekose oplossing

Hi DebiAnn,

Try going to Tools > Options > Security and then click on Saved Passwords. From there, you will be able to see all the websites that you have saved passwords for. You can delete that entry from the list and you should be good to go.

You should read the Password Manager Knowledge Base article for more information on this really powerful tool.

Hopefully this helps!

DebiAnn
DebiAnn Vraag-eienaar
more options

Hey thanks, it worked PERFECTLY. And you explained it very well, I was able to follow your instructions (even though I am a complete and total technopeasant) and delete the saved screen name without any problems at all. Thank you very much for your help.

Gewysig op deur DebiAnn