This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why do some web sites never stop loading?

  • 3 antwoorde
  • 6 hierdie probleem
  • 7 views
  • Laaste antwoord deur cor-el

more options

Hello,

I've encountered an increasing number of web pages which never stop loading when I browse them with Firefox. http://www.thestar.com/news is an example. The whole page loads, but the rotating green "loading page" icon in the tab keeps going forever. The status tab at the bottom of the Firefox window says it's reading topscms.com.

I can manually click on the red X in the URL field to stop it.

This isn't a problem with other browsers.

I tried restarting Firefox with add-ons disabled, and the problem persists.

Any ideas?

Thanks.

JACK
Hello, I've encountered an increasing number of web pages which never stop loading when I browse them with Firefox. http://www.thestar.com/news is an example. The whole page loads, but the rotating green "loading page" icon in the tab keeps going forever. The status tab at the bottom of the Firefox window says it's reading topscms.com. I can manually click on the red X in the URL field to stop it. This isn't a problem with other browsers. I tried restarting Firefox with add-ons disabled, and the problem persists. Any ideas? Thanks. ::JACK

All Replies (3)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Thanks - tried each of your suggestions, but the problem remains.

Anything else I can try?

JACK
more options

What does the web console say if Network logging is enabled?

  • Firefox/Tools > Web Developer > Web Console (Shift+Ctrl+K)