This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can not click certain tabs on my Etsy page & they will not open using Firefox, but I am able to open these tabs on Etsy when using Internet Explorer

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur the-edmeister

moocha
moocha
more options

When I am signed onto Etsy, there are certain tabs on the top of the page that I can not click open when using firefox, but when I use Internet Explorer, I am able to click open these tabs. The following tabs on my etsy page will not open: Your Shop, Your Account, Help, & Sign Out Other tabs on the same page will let me click them open, such as: Buy, Sell, Community, Blog, Mobile, when using Firefox & Internet Explorer

When I am signed onto Etsy, there are certain tabs on the top of the page that I can not click open when using firefox, but when I use Internet Explorer, I am able to click open these tabs. The following tabs on my etsy page will not open: Your Shop, Your Account, Help, & Sign Out Other tabs on the same page will let me click them open, such as: Buy, Sell, Community, Blog, Mobile, when using Firefox & Internet Explorer

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons. 

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes