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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 2 antwoorde
  • 1 het hierdie probleem
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  • Laaste antwoord deur arakelova88

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I am unable to open Firefox. Every time I try, the crash report box opens. I have tried to click both restart and quit, neither work. I have also tried uninstalling along with updating to the latest version. Nothing works, I keep getting the crash report box every time. I have also tried opening in safe mode which does not work. This all happened after I tried installing the Java plugin.

I am unable to open Firefox. Every time I try, the crash report box opens. I have tried to click both restart and quit, neither work. I have also tried uninstalling along with updating to the latest version. Nothing works, I keep getting the crash report box every time. I have also tried opening in safe mode which does not work. This all happened after I tried installing the Java plugin.

All Replies (2)

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Upgrade your browser to Firefox 9 and check

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I said I have already tried that.