Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I upgraded to FF 9.0.1 yesterday, how can I revert back to a lower/previous version?

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur Matt_G

more options

after the upgrade, i began experiencing difficulty within the email function in the ticketing system i use at work. specifically, when emailing from the ticketing system, the message appears in a larger, but different font. once the message is sent, i'll check the copy retained in the ticket and find the body of the sent message is blank. i verified with recipients that the message they receive is blank in the body as well. i would like to revert back to a previous version of FF until you can resolve this matter.

The ticketing system used here at Media General is ManageEngine, ServiceDesk Plus. The version I have is 7.6.0, build 7611

after the upgrade, i began experiencing difficulty within the email function in the ticketing system i use at work. specifically, when emailing from the ticketing system, the message appears in a larger, but different font. once the message is sent, i'll check the copy retained in the ticket and find the body of the sent message is blank. i verified with recipients that the message they receive is blank in the body as well. i would like to revert back to a previous version of FF until you can resolve this matter. The ticketing system used here at Media General is ManageEngine, ServiceDesk Plus. The version I have is 7.6.0, build 7611

All Replies (1)

more options

Hey anelson,

There are a lot of benefits to running the latest version of Firefox. You should consider leaving feedback for the developers so that they can continue to improve the product.

If you still want to roll back to a previous version of Firefox, just take a look at the Knowledge Base article Install an older version of Firefox.

Hopefully this helps!