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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox won't remember security questions after I answer them

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  • 1 het hierdie probleem
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  • Laaste antwoord deur the-edmeister

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Why won't FF remember passwords after I enter them? For example, after I answer all the security questions to access my bank account, I'm offered an option that says "This is my personal computer. Register it". I choose this option, and as long as I don't CLOSE FF, I can re access it. However - if I close FF, then reopen it, I must answer all the security questions again. How can I fix this?

Why won't FF remember passwords after I enter them? For example, after I answer all the security questions to access my bank account, I'm offered an option that says "This is my personal computer. Register it". I choose this option, and as long as I don't CLOSE FF, I can re access it. However - if I close FF, then reopen it, I must answer all the security questions again. How can I fix this?

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Are you clearing cookies when Firefox closes? That type of information is typically stored in a cookie set in Firefox by the bank; clear cookies and your bank won't recognize that PC when you return to that website.