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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Links to websites in my email (Windows Live Mail) or "click" buttons in websites are not working with Firefox 9 (I also have Windows 7). How can I get them to work?

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When I click on a link in an email, nothing happens. I cannot go to the website for that link. Also, when I click on a button in a website (click here to sign up, for example), nothing happens. I have Firefox 9 for my default browser, Windows Live Mail for email and my OS is Windows 7. How can I get these issues resolved?

When I click on a link in an email, nothing happens. I cannot go to the website for that link. Also, when I click on a button in a website (click here to sign up, for example), nothing happens. I have Firefox 9 for my default browser, Windows Live Mail for email and my OS is Windows 7. How can I get these issues resolved?

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).