This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

deleted extensions on update

  • 2 antwoorde
  • 4 hierdie probleem
  • 13 views
  • Laaste antwoord deur ramirezi

more options

Firefox automatically updated then all the extentions vanished. I started downloading the extensions again but whenever I press on the new Extensions Options, the browser freezes and has to be shut down by Task Manager. Is there a way to get the original extensions and settings back like they were before the update?

Firefox automatically updated then all the extentions vanished. I started downloading the extensions again but whenever I press on the new Extensions Options, the browser freezes and has to be shut down by Task Manager. Is there a way to get the original extensions and settings back like they were before the update?

Gekose oplossing

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

more options

I followed the instructions to delete the extension files then when I went to the link for corrupted files, it did nothing. Now I go to my extensions and it says I have none. It looks like it's time to quit Firefox. It just doesn't work anymore. I'm very disappointed having to quit after all these years.