Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes as soon as I click the Firefox icon.

  • 3 antwoorde
  • 5 hierdie probleem
  • 5 views
  • Laaste antwoord deur ttorontali

more options

When I click the firefox icon, it doesn't open at all. It just pops up the crash reported. It crashes immediately when I click the icon. It won't start in safe mode either. How can I get my Firefox working again?

When I click the firefox icon, it doesn't open at all. It just pops up the crash reported. It crashes immediately when I click the icon. It won't start in safe mode either. How can I get my Firefox working again?

Gewysig op deur ttorontali

Gekose oplossing

I ended up having to install an older version of Firefox (9.0.1). Firefox 10 just won't work on my mac.

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

-> Firefox crashes when you open it

Check and tell if its working.

more options

Create a New Profile as a test to check if your current profile is causing the problems.

IF that New Profile works then you can recover your History, Bookmarks and Passwords from the Old Profile.

Check and tell if its working.

more options

Gekose oplossing

I ended up having to install an older version of Firefox (9.0.1). Firefox 10 just won't work on my mac.