When going online get message box with "xmlNode.getElementsByTagName("id")[0].firstChildisNull - >1.What causes this & how do I correct?
Message is inside a box with blue title box and red cancel "X" in the blue title is [JavaScriptApplication]
Gekose oplossing
As it doesn't happen in Safe Mode, it is likely caused by an extension. See http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes for steps on how to track down the one at fault
Lees dié antwoord in konteks 👍 0All Replies (4)
Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode
How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile
What is your homepage set to?
I'm not to savy and screens didn't appear as instructions stated, but issue did not occur when Firefox started in SafeMode. So, I deleted add - ins permenantly. All seems to be working ok now.
Didn't try with a new, empty profile since I do not know what a profile is and your first suggestion worked.
Home page is business.verizon.net
Thanks for the help.
Gekose oplossing
As it doesn't happen in Safe Mode, it is likely caused by an extension. See http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes for steps on how to track down the one at fault
I will try finding cause by tracking down extensions as you suggest at a later date. Thanks for the education.