This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

firefox 10, fails to play videos, silverlight and macromedia flash? endless thanks for installing loop on netflix.com

more options

after suprise upgrade to firefox 10 in windows vista 32bit I get a constant thanks for installing from netflix, in firefox. chrome and ie work youtube lockup/no video tried the usual clear cache, user profiles, reinstall, fake older browser, cleared silverlight cache, problem remains.

every upgrade to firefox gives me some 3 hour annoyance while i read every forum on the internet about common firefox bugs... this is by far the worst.

after suprise upgrade to firefox 10 in windows vista 32bit I get a constant thanks for installing from netflix, in firefox. chrome and ie work youtube lockup/no video tried the usual clear cache, user profiles, reinstall, fake older browser, cleared silverlight cache, problem remains. every upgrade to firefox gives me some 3 hour annoyance while i read every forum on the internet about common firefox bugs... this is by far the worst.

All Replies (1)

more options

How to fix preferences that won't save article maybe helpful for you