This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

registering a computer on a bank account does not work on some sites. I continually get asked to register the computer

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur bjrugg

more options

Logging in to several financal sites (most work ok) results in a message stating that the computer is not recognzed and asks a security question if I wish to continue and want to register this computer (as opposed using a public computer) . The next time around, after registering the computer, I get asked the same thing. Seems like the Adobe flash stuff is not sticking for some sites. Any solution ?

Logging in to several financal sites (most work ok) results in a message stating that the computer is not recognzed and asks a security question if I wish to continue and want to register this computer (as opposed using a public computer) . The next time around, after registering the computer, I get asked the same thing. Seems like the Adobe flash stuff is not sticking for some sites. Any solution ?

All Replies (2)

more options

Hi,

You may have to permanently store the site cookies. You can try to check by setting the Firefox will: option in Tools (Alt + T) > Options > Privacy to Remember History. If you are using a custom configuration, you can try to add the required sites in Exceptions on the same tab, and Allow and also make sure that if Settings below is active, deselect Site Preferences. Options > Privacy

If the sites are using Flash cookies, you may have to make the required changes in the Windows Control Panel > Flash Player.

more options

I tried you suggestions - still having a problem with the same site. Probably a problem on their end, I suspect.