This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

We use Smart Mail and now when you reply to someone's e-mail the entire e-mail is converted to html code. Is there a setting to fix this?

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur the-edmeister

mboniello
mboniello
more options

The people in our office who have updated to the new version of Firefox are having this problem with SmarterMail. All use Windows XP

The people in our office who have updated to the new version of Firefox are having this problem with SmarterMail. All use Windows XP

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Sorry, that type of setting wouldn't be in Firefox. It would be in Preferences for Smarter Mail. Check the FAQ's for that web mail software or check with your IT staff to see how to enable Rich Text Format for that program.