This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur buzzdrew7

buzzdrew7
buzzdrew7
more options

I have been having trouble with my browser crashing lately. I have tried every suggestion on the help page, and nothing seems to be working. It's been going on for at least a month now. Here are the last three crash ID's. If you can get back to me soon, that would be great!

I have been having trouble with my browser crashing lately. I have tried every suggestion on the help page, and nothing seems to be working. It's been going on for at least a month now. Here are the last three crash ID's. If you can get back to me soon, that would be great!

All Replies (3)

Matt_G
Matt_G
more options

Hey buzzdrew7,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with an "Internet Content Filter" from McAfee Family Protection.

buzzdrew7
buzzdrew7 Vraag-eienaar
more options

I have recently installed a program called x3watch pro. Would this be the problem? Here's the website. http://www.x3watch.com/. I think it's from McAfee, but I'm not totally sure.