This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Software Update - Checking Add-on Compatibility - Looking for newer versions of your add-ons not working

  • 1 antwoord
  • 7 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

When I updated to Firefox Version 3.6.27 - the software updater checks the add-ons for compatibility with this version.

It gets about 80% through and then hangs and stays there until I cancel it. It has done this a number of times since the update from .26 to .27

When I updated to Firefox Version 3.6.27 - the software updater checks the add-ons for compatibility with this version. It gets about 80% through and then hangs and stays there until I cancel it. It has done this a number of times since the update from .26 to .27

All Replies (1)

more options

One of the links to the update URL of an extension may be broken or there may be server problems.

Did you try to wait longer to see if it times out or continues otherwise (this may take a few minutes)?