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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

update failed for 11.0

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I got a pop up telling me Firefox 11.0 was available for update. Closed Firefox (10.0.2) and clicked OK. I then got a pop up telling me that the update had failed for "Unknown reason". I then started Firefox, clicked Help/About and clicked the check for updates button. Result was Firefox is up to date.

What gives?!? Was I punked by a virus or something? I am running Win XP SP3.

I got a pop up telling me Firefox 11.0 was available for update. Closed Firefox (10.0.2) and clicked OK. I then got a pop up telling me that the update had failed for "Unknown reason". I then started Firefox, clicked Help/About and clicked the check for updates button. Result was Firefox is up to date. What gives?!? Was I punked by a virus or something? I am running Win XP SP3.

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