This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

it has locked and I cannot even shut down plus the icon is unresponsive

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur Andrew

caracara19z54
caracara19z54
more options

firefox locked on a website on March 23 and stopped functioning altogether as a server PLUS I can no longer shut off my MAC except manually and then manually turn it on with out the Mac start up sequence. I cannot download updates as Firefox cancels my attempts as it cancels my effort to shut down normally ...it is a great disappointment and a disaster to this non techie who was advised to download Firefox by other more savvy users...HELP A new Mac owner

firefox locked on a website on March 23 and stopped functioning altogether as a server PLUS I can no longer shut off my MAC except manually and then manually turn it on with out the Mac start up sequence. I cannot download updates as Firefox cancels my attempts as it cancels my effort to shut down normally ...it is a great disappointment and a disaster to this non techie who was advised to download Firefox by other more savvy users...HELP A new Mac owner

All Replies (1)

Andrew
Andrew
  • Moderator
more options

Could you please uninstall firefox from your Mac. Also if you'd like Firefox Hangs article could also help.