This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

After updating from FF9 to 11; FF always checks for addon compatibility and goes to mozilla

  • 3 antwoorde
  • 12 hierdie probleem
  • 8 views
  • Laaste antwoord deur Donnie

daveje49
daveje49
more options

I updated from FF9 to 11. In options; homepage is set to blank page and Foxtabs set to homepage (Foxtabs is compatible with FF11). But since updating, everytime I open FF it wants to check for add on compatibility and after I hit cancel, FF opens and the browser is using a mozilla page with a video saying Ive updated. This is getting very annoying.

I updated from FF9 to 11. In options; homepage is set to blank page and Foxtabs set to homepage (Foxtabs is compatible with FF11). But since updating, everytime I open FF it wants to check for add on compatibility and after I hit cancel, FF opens and the browser is using a mozilla page with a video saying Ive updated. This is getting very annoying.

All Replies (3)

Donnie
Donnie
more options

You can completely disable the compatibility check.

Visit the following link & the 2 or 3 paragraph down will be titled "Completely disabling the compatibility check'

http://kb.mozillazine.org/Updating_add-ons

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also:

Which security software (firewall, anti-virus) do you have?

Some security software has virtualization features that can cause problems by protecting and restoring files in the Firefox profile folder.

Donnie
Donnie
more options

This is true, for example if you have Zone Alarm Internet Security with the toolbar, it has vitalization which if not careful can continue to lockout data, and files even after program was uninstalled.