This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

An informational box appears when I start up Firefox, with no 'x' to close it. How can I disable this?

  • 1 antwoord
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

MrsKravitz
MrsKravitz
more options

When I open Firefox, a Firefox information box appears with information box about some Firefox feature or new download. Messages change each time. There is no 'x' to close this box and therefore no choice but to click on link whether I want to or not.

My settings are to start Firefox with "show my home page" and Home Page is set to www.google.com. But the Firefox information box appears on top of the homepage and blocks access to the homepage.

How do I disable this so Firefox will open to home page without showing the information box?

When I open Firefox, a Firefox information box appears with information box about some Firefox feature or new download. Messages change each time. There is no 'x' to close this box and therefore no choice but to click on link whether I want to or not. My settings are to start Firefox with "show my home page" and Home Page is set to www.google.com. But the Firefox information box appears on top of the homepage and blocks access to the homepage. How do I disable this so Firefox will open to home page without showing the information box?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).