Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes first time on startup, and everytime i try to open preferences. MAC OS X 10.6.8

  • 2 antwoorde
  • 33 hierdie probleem
  • 2 views
  • Laaste antwoord deur felixq78

gejusa
gejusa
more options

i updated os x, and my plugins, and updated to firefox 11, and the crashing started. firefox 12 crashes too. both 11 and 12 crash everytime i open preferences, extensions, or add-ons. what is the cause of this? everything was running fine when i had firefox 10 and before i updated os x and my plugins.

i updated os x, and my plugins, and updated to firefox 11, and the crashing started. firefox 12 crashes too. both 11 and 12 crash everytime i open preferences, extensions, or add-ons. what is the cause of this? everything was running fine when i had firefox 10 and before i updated os x and my plugins.

All Replies (2)

gejusa
gejusa Vraag-eienaar
more options

my plugins- quicktime 7.6.6.0, silverlight 5.0.61118.0, flip4mac windows media 2.4.2.4, shockwave flash 11.2.202.233, sharepoint browser plugin for microsoft office.

no add-ons

no extensions

felixq78
felixq78
more options

Me too. It started when I upfraded to Ubuntu 12.04 LTS so I'm sure there's some sort of compatability issue. Fix it Firefox please ? I don't want to go over to another browser such as Opera but I'll be forced to if Firefox keeps crashing. It's occurred on both my PCs.