This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Bookmark bar and menu stop working after awhile on Firefox 12

  • 3 antwoorde
  • 19 hierdie probleem
  • 11 views
  • Laaste antwoord deur bladeblabla

more options

I have upgraded to Firefox 12. Everything works fine when I start up Firefox, but after some amount of use (and I can't always reproduce this) eventually when I click on bookmarks in my Bookmark Bar or from the Bookmark menu, nothing happens. Firefox doesn't load the bookmark. If I open the "Show All Bookmarks" window and click on bookmarks there, they load fine and then the menu and bookmark bar suddenly start working again. If I close the "Show All Bookmarks" window the Bookmark Bar and menu stop working again.

I have upgraded to Firefox 12. Everything works fine when I start up Firefox, but after some amount of use (and I can't always reproduce this) eventually when I click on bookmarks in my Bookmark Bar or from the Bookmark menu, nothing happens. Firefox doesn't load the bookmark. If I open the "Show All Bookmarks" window and click on bookmarks there, they load fine and then the menu and bookmark bar suddenly start working again. If I close the "Show All Bookmarks" window the Bookmark Bar and menu stop working again.

All Replies (3)

more options

Hi ischou,

I haven't heard of this particular issue, but you might want to try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. Let is sit for a while as you described above and if you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

You could also try Creating a new profile.

Hopefully this helps!

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can also try to repair the places database with this extension:

more options

I have the same issue having upgraded to Firefox 12 today. If anyone has found out what is the root cause and could post it here, I'd be very grateful