This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cannot reset my Sync password

  • 2 antwoorde
  • 2 hierdie probleem
  • 5 views
  • Laaste antwoord deur Hasan

more options

I don't remember my password. I submit the request to reset the password and Sync sends me the link to reset the password. Every time I enter a new password and confirm it (seven times now), I get an error that the code is invalid and I have to request a new password all over again. Why are all my attempts at resetting the password failing?

I don't remember my password. I submit the request to reset the password and Sync sends me the link to reset the password. Every time I enter a new password and confirm it (seven times now), I get an error that the code is invalid and I have to request a new password all over again. Why are all my attempts at resetting the password failing?

All Replies (2)

more options

Post a screenshot where it shows password fails.

more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.