This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 12 Won't Process Microsoft Update Internet Shortcut !

  • 2 antwoorde
  • 7 hierdie probleem
  • 1 view
  • Laaste antwoord deur mik3fee

mik3fee
mik3fee
more options

Firefox 3.6.x would load Microsoft Update website in IETab automatically when I clicked on the Microsoft Update desktop shortcut. Since upgrading to Firefox 12.0 the shortcut no longer works. It now just launches a new blank tab with "Go to a website" in the location bar. How can I get it to open Microsoft Update site in IE Tab Plus 2.0 again???

I have Win XP SP3 with IE8 and now Firefox 12.0 as default browser.

Firefox 3.6.x would load Microsoft Update website in IETab automatically when I clicked on the Microsoft Update desktop shortcut. Since upgrading to Firefox 12.0 the shortcut no longer works. It now just launches a new blank tab with "Go to a website" in the location bar. How can I get it to open Microsoft Update site in IE Tab Plus 2.0 again??? I have Win XP SP3 with IE8 and now Firefox 12.0 as default browser.

Gewysig op deur mik3fee

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does the site load via the location bar in Firefox?

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
mik3fee
mik3fee Vraag-eienaar
more options

The Microsoft Update site does load via the location bar in Firefox. It also loads if I right click on the desktop shortcut and click Send to Internet Explorer. But if I click on the shortcut it only goes to a blank tab in Firefox.

I cleared the Cache and removed Microsoft cookies. Still no better.

Gewysig op deur mik3fee