This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Opening attachments gives the error : "The connection was reset. The connection to the server was reset

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

Pallab Jyotee Hazarika
Pallab Jyotee Hazarika
more options

Opening attachments gives the error : "The connection was reset. The connection to the server was reset. I tried clearing cookies and cache, but it doesnot work. 8 out of 10 times this is happenning. It's reproducible, and happening only after the latest update.

Opening attachments gives the error : "The connection was reset. The connection to the server was reset. I tried clearing cookies and cache, but it doesnot work. 8 out of 10 times this is happenning. It's reproducible, and happening only after the latest update.

Gewysig op deur Pallab Jyotee Hazarika

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

You can also try to reset (power off/on) the router.