Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Bookmarks Toolbar missing some bookmarks

  • 2 antwoorde
  • 1 het hierdie probleem
  • 9 views
  • Laaste antwoord deur cor-el

more options

FF12 is showing some of the bookmarks, but not all.

Doing a restore of the bookmarks (either through FEBE or other) brings them back and they display correctly, however after closing and restarting the program (FF12), many of the bookmarks are no longer on the toolbar.

Important note here...when navigating to the bookmarks MENU, and looking in the toolbar sub-menu, ALL OF THE BOOKMARKS APPEAR TO BE THERE!

Clearly this is a bug in the toolbar GUI.

I have tried to install various toolbar add-ons, all with the same result.

FF12 is showing some of the bookmarks, but not all. Doing a restore of the bookmarks (either through FEBE or other) brings them back and they display correctly, however after closing and restarting the program (FF12), many of the bookmarks are no longer on the toolbar. Important note here...when navigating to the bookmarks '''MENU''', and looking in the toolbar sub-menu, '''ALL OF THE BOOKMARKS APPEAR TO BE THERE!''' Clearly this is a bug in the toolbar GUI. I have tried to install various toolbar add-ons, all with the same result.

All Replies (2)

more options

For the Bookmarks Toolbar, can you detect any pattern to the problem, or are bookmarks disappearing at random?

"I have tried to install various toolbar add-ons, all with the same result."

Were these add-ons directed toward fixing the bookmarks problem, or are these unrelated add-ons?

In some cases, Firefox's data file that stores toolbar settings, last window size, and other similar things, can become corrupted and needs to be reset or rebuilt. You can do that in Firefox's Diagnose Firefox issues using Troubleshoot Mode as described in this article: Changes to toolbars and window sizes are not saved.

I think it's always a good idea to back up before using Safe Mode, in case you accidentally wipe out your bookmarks or something. See Back up and restore information in Firefox profiles. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Gewysig op deur jscher2000 - Support Volunteer

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can also try to repair the places database with this extension: