We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

never had a firefox issue since i built my PC a year ago. for the last while as i can tell from my "about:crashes" i have been gettings tons of crashes

  • 3 antwoorde
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur cor-el

more options

not much details to add. there seems to be no consistency to my crashing. seemingly random. the only consistent part is that when i crash once i have a good chance of crashing again soon. looking at my about:crashes, i see that i crashed a lot in november, and december.. but in may the number is really high. here's the full list - sorry the formatting sucks but i can't seem to format it well in your little text box thing here.

bp-02e4e160-4b3c-4bf2-be20-461662120525 25/05/20125:50 PM
bp-41f34bda-efe0-4deb-9355-931ba2120525 25/05/20125:50 PM
bp-cdf8a7ec-0ccb-4906-86f6-db1fc2120525 25/05/20125:11 PM
bp-b1919a03-fdbb-4d83-abc0-7e4172120525 25/05/20124:52 PM
801b266b-b844-4945-8246-3d4f470b5bd8 23/05/201211:21 PM
bp-71e437ec-124c-477b-a36c-f68582120521 20/05/201211:17 PM
bp-55219e06-cd9e-41ba-92a7-873cc2120520 20/05/201211:08 AM
bp-6927b137-e04a-4ffa-a957-637f82120519 18/05/201211:00 PM
bp-d479617a-2b96-4549-a50d-e2a242120517 17/05/20126:14 AM
bp-9f406ca8-45ba-4562-b92c-007fe2120516 15/05/201211:41 PM
ae6b2b01-a60c-4258-af55-d6dabc8a12d8 10/05/20125:36 PM
bp-444a5a23-a417-4254-801d-fea382120509 08/05/20128:53 PM
848a83af-3f63-4c13-89b1-7753e100d7e5 02/05/20129:22 PM
bp-8ac0c624-f30b-4ae4-a4c6-c33642120503 02/05/20128:07 PM
bp-aae1554d-e7e9-4280-82e8-c75f62120405 05/04/20127:05 PM
bp-05fff5c6-c983-4e57-9f7a-040112120405 05/04/20125:25 PM
d81e076f-744e-4b9d-b91d-d3973e1ef86b 29/03/201211:24 PM
03404df5-b286-42fc-84c4-532fd3dda36d 17/12/20112:30 AM
4c06b899-8ed4-4cb9-bd8e-cf491768332c17/12/20112:30 AM
96da69bd-d011-4c6e-a894-9b855ee0eac8 06/12/20111:58 PM
94a579c8-36be-4fb5-b4d1-12cf6b5869da 06/12/20111:58 PM
d37b8c0a-2c8f-4505-b2cb-c8bb087cbce3 30/11/20112:12 PM
4375ef0e-fc31-4681-9f81-757d898d41ec 30/11/20112:12 PM
bp-f4a6fcfd-2d62-487b-8aa9-e02232111111 11/11/201111:42 AM
5e3a4a14-7943-4499-bba2-59a23d28cc34 11/11/201111:42 AM
e66f74c6-70d7-4b70-8727-dabd9c622bb8 11/11/201111:42 AM
bp-2376e53c-afe3-4f9e-b4f4-9154e2111014 14/10/20119:10 PM
not much details to add. there seems to be no consistency to my crashing. seemingly random. the only consistent part is that when i crash once i have a good chance of crashing again soon. looking at my about:crashes, i see that i crashed a lot in november, and december.. but in may the number is really high. here's the full list - sorry the formatting sucks but i can't seem to format it well in your little text box thing here. <br /> <br /> <pre><nowiki>bp-02e4e160-4b3c-4bf2-be20-461662120525 25/05/20125:50 PM bp-41f34bda-efe0-4deb-9355-931ba2120525 25/05/20125:50 PM bp-cdf8a7ec-0ccb-4906-86f6-db1fc2120525 25/05/20125:11 PM bp-b1919a03-fdbb-4d83-abc0-7e4172120525 25/05/20124:52 PM 801b266b-b844-4945-8246-3d4f470b5bd8 23/05/201211:21 PM bp-71e437ec-124c-477b-a36c-f68582120521 20/05/201211:17 PM bp-55219e06-cd9e-41ba-92a7-873cc2120520 20/05/201211:08 AM bp-6927b137-e04a-4ffa-a957-637f82120519 18/05/201211:00 PM bp-d479617a-2b96-4549-a50d-e2a242120517 17/05/20126:14 AM bp-9f406ca8-45ba-4562-b92c-007fe2120516 15/05/201211:41 PM ae6b2b01-a60c-4258-af55-d6dabc8a12d8 10/05/20125:36 PM bp-444a5a23-a417-4254-801d-fea382120509 08/05/20128:53 PM 848a83af-3f63-4c13-89b1-7753e100d7e5 02/05/20129:22 PM bp-8ac0c624-f30b-4ae4-a4c6-c33642120503 02/05/20128:07 PM bp-aae1554d-e7e9-4280-82e8-c75f62120405 05/04/20127:05 PM bp-05fff5c6-c983-4e57-9f7a-040112120405 05/04/20125:25 PM d81e076f-744e-4b9d-b91d-d3973e1ef86b 29/03/201211:24 PM 03404df5-b286-42fc-84c4-532fd3dda36d 17/12/20112:30 AM 4c06b899-8ed4-4cb9-bd8e-cf491768332c17/12/20112:30 AM 96da69bd-d011-4c6e-a894-9b855ee0eac8 06/12/20111:58 PM 94a579c8-36be-4fb5-b4d1-12cf6b5869da 06/12/20111:58 PM d37b8c0a-2c8f-4505-b2cb-c8bb087cbce3 30/11/20112:12 PM 4375ef0e-fc31-4681-9f81-757d898d41ec 30/11/20112:12 PM bp-f4a6fcfd-2d62-487b-8aa9-e02232111111 11/11/201111:42 AM 5e3a4a14-7943-4499-bba2-59a23d28cc34 11/11/201111:42 AM e66f74c6-70d7-4b70-8727-dabd9c622bb8 11/11/201111:42 AM bp-2376e53c-afe3-4f9e-b4f4-9154e2111014 14/10/20119:10 PM</nowiki></pre>

Gewysig op deur morr0w

All Replies (3)

more options

No doubt cor-el will comment further.

Often we ask for the last couple of recent crash ID s and usually suggest trying in safe mode then with a new profile as it cuts out some complicating factors.

more options

I'm not sure what you mean. I included the full list of crash IDs in my about:crashes page. The top ones are all recent, there are 14 crashes in May (this month) total, and just today there are 4 (which prompted me to make this post).

As for new profile do you mean a different Windows account? I only use one. Also, I use Google Chrome as well as Firefox often, and only Firefox seems to be having this issue. Sometimes when I am just reading a plain text page, with my hands not even on the keyboard or mouse. It's very strange and starting to get annoying.

more options