This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

opening pdf file problem with versions after Firefox Setup 3.6.24

  • 2 antwoorde
  • 7 hierdie probleem
  • 3 views
  • Laaste antwoord deur coreenabend

coreenabend
coreenabend
more options

Updated Firefox now when clicking on link to open a pdf file firefox opens new window "New Tab" with address = about:blank. The link to open the file is - javascript:OpenPDF('http://www.aspectfinancial.com.au/docserver/01293160.pdf?fileid=01293160&datedir=20120501&edt=MjAxMi0wNS0yOCsxNzoxMjo0Nis0ODArMjM0ODYrYW5kcmV3d2VzdCtyZWRpcmVjdCtodHRwOi8vd3d3LmFzcGVjdGZpbmFuY2lhbC5jb20uYXUvaW1hZ2VzaWduYWwvZXJyb3JwYWdlcy9wZGZ0aW1lb3V0Lmh0bWwraHR0cDovL3d3dy5hc3BlY3RmaW5hbmNpYWwuY29tLmF1L2ltYWdlc2lnbmFsL2Vycm9ycGFnZXMvcGRmZGVsYXllZC5qc3A=','NKP',,'Quarterly%20Activities%20Report%20and%20Appendix%205B',null,'10'); Previous version using Firefox Setup 3.6.24 works fine and opens pdf file.

Updated Firefox now when clicking on link to open a pdf file firefox opens new window "New Tab" with address = about:blank. The link to open the file is - javascript:OpenPDF('http://www.aspectfinancial.com.au/docserver/01293160.pdf?fileid=01293160&datedir=20120501&edt=MjAxMi0wNS0yOCsxNzoxMjo0Nis0ODArMjM0ODYrYW5kcmV3d2VzdCtyZWRpcmVjdCtodHRwOi8vd3d3LmFzcGVjdGZpbmFuY2lhbC5jb20uYXUvaW1hZ2VzaWduYWwvZXJyb3JwYWdlcy9wZGZ0aW1lb3V0Lmh0bWwraHR0cDovL3d3dy5hc3BlY3RmaW5hbmNpYWwuY29tLmF1L2ltYWdlc2lnbmFsL2Vycm9ycGFnZXMvcGRmZGVsYXllZC5qc3A=','NKP','','Quarterly%20Activities%20Report%20and%20Appendix%205B',null,'10'); Previous version using Firefox Setup 3.6.24 works fine and opens pdf file.

Gekose oplossing

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Lees dié antwoord in konteks 👍 2

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

coreenabend
coreenabend Vraag-eienaar
more options

Hi cor-el Thanks for your solution and the promptness of your reply. I followed your instructions and removed extension PDF Download 3.0.0.2 and the download worked fine.

Thanks again... Jeff