This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Not able to update add-ons

  • 2 antwoorde
  • 2 hierdie probleem
  • 6 views
  • Laaste antwoord deur all4god

all4god
all4god
more options

I'm trying to update my add-ons. Every time I go to the add-on update page, it starts assessing what add-ons need updated--but then it gives me the error message--"Plugin Finding Service Error". I know my shockwave needs updated, but when I click "Update Now", it goes to the assessment page, checks for a while, and then gives me that error message.

I'm trying to update my add-ons. Every time I go to the add-on update page, it starts assessing what add-ons need updated--but then it gives me the error message--"Plugin Finding Service Error". I know my shockwave needs updated, but when I click "Update Now", it goes to the assessment page, checks for a while, and then gives me that error message.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you aren't blocking JavaScript.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

all4god
all4god Vraag-eienaar
more options

Didn't work. :-(

Gewysig op deur all4god