This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

options button in the standard google seach page disappeared

  • 3 antwoorde
  • 3 hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

dirk2
dirk2
more options

firefox 12.0 on the google search page i had two buttons: safesearch on/off button options button (gear wheel) the last button still appears on the screen, but is blank now: the gearwheel doesn't appear. When ipush it results are inconsistent: in some screens (search results) i get 4 options to choose from, in other screens nothin happens at all.

I really don't like this, because FF seems to have become unstable on my machine.

As a fix i complete reinstalled FF, no change, problem persisted.

IE doesnt have this problem

firefox 12.0 on the google search page i had two buttons: safesearch on/off button options button (gear wheel) the last button still appears on the screen, but is blank now: the gearwheel doesn't appear. When ipush it results are inconsistent: in some screens (search results) i get 4 options to choose from, in other screens nothin happens at all. I really don't like this, because FF seems to have become unstable on my machine. As a fix i complete reinstalled FF, no change, problem persisted. IE doesnt have this problem

Gekose oplossing

hi madperson, thanks for the quick reply. I indeed cleaned up all cookies and cache, but in fact more websites as webmail appeared wierd as well. To cut things short i decided to reinstall an older version, which solved the problem.This is not really a firefox preferred solution, but alas.

Lees dié antwoord in konteks 👍 0

All Replies (3)

philipp
philipp
  • Moderator
more options

hello dirk2, please try to clear all cookies for google.com and the browser cache. if this doesn't work please also go through the other troubleshooting steps at Websites look wrong or appear differently than they should. thank you!

dirk2
dirk2 Vraag-eienaar
more options

Gekose oplossing

hi madperson, thanks for the quick reply. I indeed cleaned up all cookies and cache, but in fact more websites as webmail appeared wierd as well. To cut things short i decided to reinstall an older version, which solved the problem.This is not really a firefox preferred solution, but alas.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It sounds more that those buttons were added by an extension.

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: