This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 2 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

Every time I start Firefox it crashes, even in safe mode.

Every time I start Firefox it crashes, even in safe mode.

All Replies (2)

more options

I assume this started recently after Firefox was operating normally for a while?

In some cases, crashes shortly after startup can indicate a malware problem. You may want to run some supplemental scans. These two tools are highly regarded:

Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free

SUPERAntiSpyware : http://www.superantispyware.com/portablescanner.html

If anything gets cleaned up from Firefox's program folder, you might want to reinstall Firefox 12 over your existing installation. You can get a fresh download at http://www.mozilla.org/firefox/.

more options