This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

The popup of the rightclick "Bookmark this page" is missing, where it gives you the shot list of folders.

  • 6 antwoorde
  • 4 hierdie probleem
  • 9 views
  • Laaste antwoord deur dumdidadida

more options

When i'm on a page and I want to bookmark it I right-click and choose "Bookmark this page" and then the dialog box shows where you see 5 of your folders to where you can place the page. This dialog box doesn't show up since upgrading to FF13

When i'm on a page and I want to bookmark it I right-click and choose "Bookmark this page" and then the dialog box shows where you see 5 of your folders to where you can place the page. This dialog box doesn't show up since upgrading to FF13

Gekose oplossing

Hi,

Please check if this happens in Safe Mode. Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.

Uninstalling Add-ons

Uninstalling Toolbars

Troubleshooting Extensions and Themes

Problematic Extensions

Options

If the problem persists you can also try a new profile. If the new profile is okay, you can then Reset Firefox on the old (previous) profile via Help > Troubleshooting Information.

Lees dié antwoord in konteks 👍 0

All Replies (6)

more options

Gekose oplossing

Hi,

Please check if this happens in Safe Mode. Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.

Uninstalling Add-ons

Uninstalling Toolbars

Troubleshooting Extensions and Themes

Problematic Extensions

Options

If the problem persists you can also try a new profile. If the new profile is okay, you can then Reset Firefox on the old (previous) profile via Help > Troubleshooting Information.

more options

Thanks dum, I'll give this a shot later. I was wondering if this feature was removed from FF13. Can you right-click and and see the dialog box when you choose "Bookmark page", just want to make sure other people have or don't have this option.

Gewysig op deur Ka-spel

more options

Yes, it's the same dialog box with the folders pane, as in the previous version.

more options

Hmmm, good to know. Will try safe mode trick and see what happens.

more options

Thanks for all your help. It was an extension causing the conflict, "Compact Menu 2". It's disabled and the dialog box is back. :)

more options

You are welcome :) Thanks for posting the helpful info.