This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have a Macbook, and when the 'update available' window pops up it never, ever connects to the server to get these updates. How can I get around this??

  • 1 antwoord
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur ideato

dtm19692002
dtm19692002
more options

I have a Macbook, and when the 'Firefox update available' window pops up it never...EVER...connects to the server to get these updates. How can I get around this?? I don't even bother trying anymore. Before when I clicked Update Firefox I have forgotten about it, and even 2 full hours later it still was trying to connect to the server...!!

I have a Macbook, and when the 'Firefox update available' window pops up it never...EVER...connects to the server to get these updates. How can I get around this?? I don't even bother trying anymore. Before when I clicked Update Firefox I have forgotten about it, and even 2 full hours later it still was trying to connect to the server...!!

All Replies (1)

ideato
ideato
more options

If you have problem to update firefox, the best you can do is to download and install the new version:

1. Download the latest version from : 

  http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded (13.0.1).

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.