This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

What can I do, now that after upgrading nothing happens when I use rightclick or push any button (Toolbar, search bar, Add-on search button, ...) ?

  • 5 antwoorde
  • 3 hierdie probleem
  • 5 views
  • Laaste antwoord deur Noreenchen

more options

As one can actually read in the question, I am close to not being able to use Firefox in a proper way. So, after upgrading Firefox, the rightclick stopped working (doesn't matter where I click - doesn't work; Yahoo Toolbar is already deleted so it's not that). Furthermore, the Toolbar (History, Bookmarks, Help, etc) doesn't react after clicking - so it's dead. I've got the same problem with the search bar (the bar on the right to the navigation bar, where one can chose between different search engines (e.g. Google, Wikipedia, eBay, etc.) - doesn't react after hitting so that I can just search with my current logged search engine. When I go to about:home and click on Add-ons, there is this configuration button on the upper right (crossed screwdriver and wrench) - nothing happens after clicking it.

As one can actually read in the question, I am close to not being able to use Firefox in a proper way. So, after upgrading Firefox, the rightclick stopped working (doesn't matter where I click - doesn't work; Yahoo Toolbar is already deleted so it's not that). Furthermore, the Toolbar (History, Bookmarks, Help, etc) doesn't react after clicking - so it's dead. I've got the same problem with the search bar (the bar on the right to the navigation bar, where one can chose between different search engines (e.g. Google, Wikipedia, eBay, etc.) - doesn't react after hitting so that I can just search with my current logged search engine. When I go to about:home and click on Add-ons, there is this configuration button on the upper right (crossed screwdriver and wrench) - nothing happens after clicking it.

All Replies (5)

more options

You can try to reset Firefox.

Reset creates a new profile and tries to import some settings from the old profile leaving the old profile intact.

more options

Thank you. After deleting and re-installing it, it worked. :) Then it didn't work any more and i repeated the resetting for many times - then got angry and checked the Add-ons and found a new one, saying something about the Ubuntu Settings (which I didn't install) and deleted it. So this resetting (deleting and installing) worked, as well as deleting this one Add-on (which wasn't there before resetting).

more options

Hi I had problem like this with bitdefender antivirus but then I reinstalled mozilla and all been fine.

more options

Alright, it doesn't work again. Reinstalling didn't work, neither did rebooting (worked one time). Anything else i can try?

Add-ons installed (but all disabled): Flash and Video Download 1.11 Ghostery 2.8.0.1 Play drums! 0.5 Ubuntu Firefox Modifications 0.9.5 (can't delete it) webfav 1.17 ("not compatible with Firefox 13.0.1" -> just a dead Add-on i can't delete)

Plugins installed (but all disabled): Picasa Shockwave Player

Disabling all Add-ons and Plugins didn't work - anything else I can try?

more options

I feel pranked - I enabled all Add-ons and Plugins, and after restarting Firefox rightclick and toolbars all work .. Maybe this is only a temporary event so I hope anybody knows what's wrong with my Firefox.