This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My firefox(v13.0.1) still crashes or does not respond to adobe flash player 10.3

  • 1 antwoord
  • 21 hierdie probleem
  • 7 views
  • Laaste antwoord deur John99

more options

My browser always crashes/does not respond when I upgraded my flash player to 11.3. It also didn't work on my chrome and IE. So I uninstalled it and installed the adobe flash player 10.3. . . and still nothing. By the way, I'm using windows 7 (32-bit).

My browser always crashes/does not respond when I upgraded my flash player to 11.3. It also didn't work on my chrome and IE. So I uninstalled it and installed the adobe flash player 10.3. . . and still nothing. By the way, I'm using windows 7 (32-bit).

All Replies (1)

more options

There are several issues with FlashPlayer 11.3 on Firefox Windows see my recent post /questions/932077#answer-351526 for notes and a list of useful links on the Flash problems.

I note however you are also mentioning having problems with IE & Chrome,so it appears you have a more general problem. First turning off hardware acceleration is a good troubleshooting step. Next I suggest you check your graphics drivers. If the problem continues then try to work out whether it is a crash or a hang, and what exactly is crashing or hanging.

Post back with how you get on after you read the articles and try the first two suggestions.