This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Hotmail sticking (Mac OS X Lion 10.7.4)

  • 1 antwoord
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

Seahorse8
Seahorse8
more options

I've just bought a Mac, & am having a problem I used to have with Windows but which seemed to have been resolved in Windows 7. Frequently when I click on a message to open it the message becomes 'whited out' & a little flag appears stuck to the cursor, saying 'one item'. Everything freezes & I can't open the message or click anywhere else, & little flag follows the cursor around. The only way to solve it is to constantly refresh the page, which is a bit annoying. Anyone else have this problem?

I've just bought a Mac, & am having a problem I used to have with Windows but which seemed to have been resolved in Windows 7. Frequently when I click on a message to open it the message becomes 'whited out' & a little flag appears stuck to the cursor, saying 'one item'. Everything freezes & I can't open the message or click anywhere else, & little flag follows the cursor around. The only way to solve it is to constantly refresh the page, which is a bit annoying. Anyone else have this problem?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).