This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't open gmail after updating firefox

  • 3 antwoorde
  • 85 hierdie probleem
  • 6 views
  • Laaste antwoord deur cor-el

more options

I updated to Firefox 14.0.1 and gmail will not open. Have been trying for several hours since the update. Other google sites work fine and I am able to open gmail with Safari, which makes me believe it is a firefox update issue.

I updated to Firefox 14.0.1 and gmail will not open. Have been trying for several hours since the update. Other google sites work fine and I am able to open gmail with Safari, which makes me believe it is a firefox update issue.

All Replies (3)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

You can also check the network.http.* prefs on the about:config page and reset all bold user set network.http prefs to the default value via the right-click context menu -> Reset.

more options

This is the standard Firefox fix that does not work. The problem is not the cache nor is it the cookies. The issue is a firefox issue only and G-Mail can be opened in other browsers such as IE. This is so frustrating and everyone is still complaining there is no decent fix after many complaints. I've re-installed mozilla - still doesn't fix it.

more options

Try to set the network.http.spdy prefs to false on the about:config page.

  • network.http.spdy.enabled
  • network.http.spdy.enabled.v2
  • network.http.spdy.enabled.v3

You can also try to disable IPv6.
See: