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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Flash will not load video

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I can't load any videos in Firefox except on Youtube. Youtube videos work fine, but any other video will play audio but no video. Everything works fine in Google Chrome. If I start Firefox in safe mode, videos work fine, but manually disabling every plugin and extension does not fix the problem. I have tried downgrading to various versions of Flash and even downgrading Firefox, but the problem persists. I am running Firefox 14.01, the latest version of Flash (although I have tried various other versions), and Windows 7 64 bit.

I can't load any videos in Firefox except on Youtube. Youtube videos work fine, but any other video will play audio but no video. Everything works fine in Google Chrome. If I start Firefox in safe mode, videos work fine, but manually disabling every plugin and extension does not fix the problem. I have tried downgrading to various versions of Flash and even downgrading Firefox, but the problem persists. I am running Firefox 14.01, the latest version of Flash (although I have tried various other versions), and Windows 7 64 bit.

All Replies (3)

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Do you have RealPlayer installed? If so, see Flash 11.3 doesn't load video in Firefox

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No, I don't have Realplayer.

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Try to disable hardware acceleration in Firefox.


Try to "disable the hardware acceleration" in the Flash Player.

See also:

Flash "Display settings" window: