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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

freezing when opening new window

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  • 1 het hierdie probleem
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  • Laaste antwoord deur michkov

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Every time I open something in a new window (not a new tab but a new window) my firefox stops responding and i have to close the program.

Every time I open something in a new window (not a new tab but a new window) my firefox stops responding and i have to close the program.

All Replies (4)

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Have you tried running Firefox in safe mode?

  • Firefox -> Help -> Restart with Add-ons Disabled.

Hope you update soon!

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I hate to say so soon but safe mode seems to be ok for opening new windows. How can i tell which add-on is causing things to freeze?

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If it does work in Firefox Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
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I have the same issues. Experimentally I've come to the conclusion that its most likely Smartest Bookmarks Bars fault. Judging by the latest reviews on the site confirms this.