This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Create a desktop shortcut to a website

more options

The advice re this given at https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website?redirectlocale=en-US&redirectslug=Creating+a+desktop+shortcut+to+a+web+page works on my HP laptop running Windows Vista Home Premium.

The same advice DOES NOT WORK on my generic desktop running Windows 7 Professional.

What do I need to do to get it to work with Windows 7 Professional?

Does the support page https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website?redirectlocale=en-US&redirectslug=Creating+a+desktop+shortcut+to+a+web+page need to be modified to address different OS's?

Thank you.

The advice re this given at https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website?redirectlocale=en-US&redirectslug=Creating+a+desktop+shortcut+to+a+web+page works on my HP laptop running Windows Vista Home Premium. The same advice DOES NOT WORK on my generic desktop running Windows 7 Professional. What do I need to do to get it to work with Windows 7 Professional? Does the support page https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website?redirectlocale=en-US&redirectslug=Creating+a+desktop+shortcut+to+a+web+page need to be modified to address different OS's? Thank you.

All Replies (1)

more options

What happens on your Windows 7 system? Do you get an error message? Mouse pointer indicating it's a no-go? Just nothing happens?

The feature should work exactly the same way, but with the changed security model, perhaps there are some special issues.