This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

"run" does not come up so I can download mozilla

  • 2 antwoorde
  • 1 het hierdie probleem
  • 11 views
  • Laaste antwoord deur cor-el

more options

I want to download mozilla. I get to the mozilla site and do not see "run." When it reads "click here", nothing happens. Help me download mozilla.

I want to download mozilla. I get to the mozilla site and do not see "run." When it reads "click here", nothing happens. Help me download mozilla.

All Replies (2)

more options

To download Firefox, do the following. 1. Go to www.getfirefox.com 2. Click the Download Now button (big green one) 3. you should see either a "Run" or "Save" button. Click them. 4. After the file has finished downloading, if you clicked "Run" it will automatically start installing, or if you clicked Saved, find where you saved the file and double-click it.

Installing Firefox

more options

You shouldn't use run, but always first save the Firefox installer to the desktop and start the installation with a double-click on the desktop icon.