This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

when im looking for videos i cant see them

  • 1 antwoord
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

nelebelle
nelebelle
more options

i can not view any videos that i look up need to know how to solve the problem. Help Me Plz

i can not view any videos that i look up need to know how to solve the problem. Help Me Plz

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Please Update to the latest Firefox 15.0.x version.

  • Help > About Firefox

The Firefox Firefox/8.0.1 version that you currently run is no longer supported with security updates.
It is important to update Firefox and add-ons to the latest versions to get the latest bug fixes and security updates.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems caused by recent Flash updates.

Gewysig op deur cor-el