Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I need to unblock the popup, How do i do this

  • 1 antwoord
  • 2 hierdie probleem
  • 8 views
  • Laaste antwoord deur cor-el

novak.joe
novak.joe
more options

I am on the Allstate Career Website and Firefox is blocking a popup window, what steps do I need to take for solving this problem.

I am on the Allstate Career Website and Firefox is blocking a popup window, what steps do I need to take for solving this problem.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you see the pop-up block icon on the location bar?

Firefox usually doesn't block requested pop-up windows.

It is possible that you run into this pop-up maximum (the default value is 20).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.