This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes before even opening

  • 1 antwoord
  • 5 hierdie probleem
  • 5 views
  • Laaste antwoord deur cor-el

more options

Whenever I go to open Firefox, a "Mozilla Crash Reporter" appears. The only two options available to me from there are to close the window, restart Firefox, or quit Firefox. If I "restart Firefox," the window just pops up again. If I quit, the window merely closes. I tried restarting my computer. I tried uninstalling and reinstalling Firefox. I'm not especially computer savvy and don't know where to go from here.

Thank you for your help!

Whenever I go to open Firefox, a "Mozilla Crash Reporter" appears. The only two options available to me from there are to close the window, restart Firefox, or quit Firefox. If I "restart Firefox," the window just pops up again. If I quit, the window merely closes. I tried restarting my computer. I tried uninstalling and reinstalling Firefox. I'm not especially computer savvy and don't know where to go from here. Thank you for your help!

All Replies (1)

more options