This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Search engine shows 'Loading' after submitting search response, yet search results appear in Internet Explorer

  • 2 antwoorde
  • 2 hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

StevieTNZ
StevieTNZ
more options

I go to www.massey.ac.nz, and do a search for Computer Science. Then after submitting the search all I get is a Loading message. I do the same thing in Internet Explorer 10, and get search results.

I go to www.massey.ac.nz, and do a search for Computer Science. Then after submitting the search all I get is a Loading message. I do the same thing in Internet Explorer 10, and get search results.

All Replies (2)

finitarry
finitarry
more options

It works fine for me. I am using a Mac; no idea if that is significant or not.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.