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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Hotmail scroll bar and new, reply, reply all etc buttons do not work on MSI ;aptop with Firefox

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Lately, with a new version o Firefox, I have opened my hotmail account and the scroll bar and the new, reply, reply all etc buttons do not work. I can work around this, but would like to get things back to normal. I am having this problem on an MSI laptop. Months ago, I did not have this problem with the same computer.

Lately, with a new version o Firefox, I have opened my hotmail account and the scroll bar and the new, reply, reply all etc buttons do not work. I can work around this, but would like to get things back to normal. I am having this problem on an MSI laptop. Months ago, I did not have this problem with the same computer.

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.